Private transportation · Included in every package

Private transportation, from the airport to your recovery

A professional driver handles every ride between the airport, the hospital and your hotel, for you and your companion. In Tijuana, you cross the border in the medical lane.

  • ~25 minSan Diego airport to the Tijuana hospital
  • ~20 minCancún airport to the hospital
  • Medical laneBorder crossing in Tijuana
  • +1 companionRides included
Renew Bariatrics transportation van 4.9 from 850+ patient reviews

Where we pick you up

Your coordinator confirms your pickup before you travel

SAN

San Diego International Airport

The most common pickup for US patients. Your driver meets you at the airport and takes you across the border to the hospital.

TIJ

Tijuana International Airport

Flying into Tijuana? Your driver meets you at the airport and takes you directly to the hospital.

Hotel

Your San Diego hotel

Flying in the day before? We can pick you up at your San Diego hotel, with approval from your coordinator.

CUN

Cancún International Airport

Your driver takes you to the hospital in the hotel zone, about 20 minutes away. Transfers during your stay are included.

Map from San Diego airport to the hospital in Tijuana
Map from Cancún airport to the hospital

How your rides work

  1. 1

    Before you travel

    You receive your driver's name and photo, plus the vehicle type, color and license plate, so you know exactly who is picking you up.

  2. 2

    Arrival

    Your driver meets you at the airport or your approved San Diego hotel. Flight delayed? Text your coordinator and your pickup is adjusted.

  3. 3

    Border crossing

    In Tijuana, you cross in the medical lane, which skips most of the line at the border.

  4. 4

    Hospital and hotel

    Your driver takes you to the hospital, then to your hotel after discharge.

  5. 5

    Going home

    Your driver takes you back to your airport, timed around your flight.

  • Documents: we recommend a US passport book or passport card. A certified or original birth certificate plus a state-issued photo ID can work for the land crossing. International flights into Mexico require a passport book.

Meet your drivers in Tijuana

Years of experience in medical tourism transportation

Driver Sergio Aguirre
Sergio AguirreDriver, Tijuana
Driver Luis Murguia
Luis MurguiaDriver, Tijuana

“Transport Driver Luis was the Best! Very nice and spoke very good English.”

Katimae T. · Google review

Meet your transportation vehicles

Clean, well-maintained vans

Mercedes Metris van
Mercedes Metris
Passenger seating inside a Renew van
Passenger seating
Renew driver at the wheel
Professional drivers
Ford Transit van
Ford Transit
Driver behind the wheel of a Renew van

What patients say about the ride

Read all reviews →
“Transportation details include the type and color of the vehicle, the license plate, the driver’s name and picture; everything was well planned and executed.”
Auset T. · Google review
“I was picked up promptly, even when my flight was delayed in Denver. I was able to text Renew and the transport company updates while I was in Denver.”
Cody S. · Google review
“The pick up was flawless and crossing the border in the medical lane was a breeze.”
Scott · Google review
“The drive from and to the San Diego airport couldn’t be easier. Skipping most of the line at the border.”
Adam W. · Google review
“The driver that took me across from San Diego and back after I was discharged was very friendly and drove very carefully.”
Pam K. · Google review
“The ride into Mexico and back to San Diego was quick and my driver was excellent.”
Nancy B. · Google review

Transportation questions

Is transportation included in my package?

Yes. Private transportation is included in every package, for both bariatric and plastic surgery, for you and your companion.

Can my companion ride with me?

Yes. Rides for one companion are included.

Where can you pick me up?

For Tijuana, at San Diego International Airport (SAN), Tijuana International Airport (TIJ), or your San Diego hotel with approval from your coordinator. For Cancún, at Cancún International Airport.

What if my flight is delayed?

Text your coordinator with your updated arrival time and your pickup will be adjusted.

How long does the border crossing take?

You cross in the medical lane, which skips most of the line. The drive from San Diego airport to the hospital in Tijuana takes about 25 minutes, depending on traffic at the border.

How will I know who is picking me up?

Before you travel, you receive your driver's name and photo, plus the vehicle type, color and license plate.

What documents do I need for the border?

We recommend a US passport book or passport card. A certified or original birth certificate plus a state-issued photo ID can work for the land crossing. International flights into Mexico require a passport book.

How does transportation work in Cancún?

Your driver picks you up at Cancún International Airport and takes you to the hospital in the hotel zone, about 20 minutes away. Transfers during your stay are included.

The Renew experience

See every step of your trip

From approval to aftercare at home, for bariatric and plastic surgery.